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Apply to be our Next ClickUp Setup Specialist


We are looking for a ClickUp Setup Specialist expected to provide professional, technical, & social assistance remotely from your home or office. 

Our Company Values

We always believe in going above and beyond. Always take projects one step further than you're required to with internal + clients.

Plus One Attitudue

We always encourage transparency within our team and with our clients. It encourages trust and goodwill together as a team and for our clients that work with us.

Transparency

The best customer experience, period. Fix problems and say yes.

Customer Service

We own up to things when we mess up and we are honest about our strengths and weaknesses.

Honesty

Self-explanatory. Be kind, do it willingly.

Random Acts of Kindness

Support your team members. Lend a hand when you see someone struggling.

All Hands On Deck

Being efficient in your day-to-day helps you improve your productivity, increases your production output & can eliminate time-consuming tasks.

Efficiency

Take the initiative, don't be afraid to rest or share crazy ideas, fail often & fast, be open with your mistakes & failures.

Solutions-Orientated

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application review

We spend time checking out your application!

small Test project

A small project is sent to you to complete prior to your interview.

first interview

It's time to chat! We want to get geto know YOU better.

offer extended

A customized offer is sent to YOU to join our team.

Join our growing team filled with amazing individuals!

joiN the team

what to expect

Hiring Timeline

This role also takes on the active client projects. This role understands a sense of creativity, organization, ClickUp strategy, is proactive, and practices integrity as they work with clients.. 

This role loves learning new things and solving problems. We are looking for someone who is going to take initiative in their work, challenge the way we think, we implement, and recommend strategies and BETTER ways we can work with our clients to provide an even better experience for them!

This role will be working internally within our company as well as externally with our ClickUp Setup Clients.

Job Description

・Assisting The Director of Client Success In Onboarding + Offboarding Tasks When Necessary
・Evaluating Monthly Personal KPIs Within
The Company
・Attending Strategy Calls





monthly

・Providing Team Updates On Status Of
Client Projects
・Updating & communicating with clients in general on the progress of the VIP ClickUp Setup




weekly

・Manage Personal Inbox
・Communicate With ClickUp Setup Clients + Director Of Client Success
・Complete Tasks Associated With Client Setups





daily

✅ Sampling of tasks

・Inbox 0 at the end of the day
・No questions go unanswered by clients for more than a 24 hour period
・Client ClickUp Setup Complete Within Timeline
・All Tasks Are Delivered To Manager Within Timeline
・Positive Feedback/Testimonial Given for ClickUp Setup
・Team updates are given on a weekly basis

📈 Success Metrics for this role

・Monitor, organize, and respond to emails from company email inboxes 
・Internal Client Tasks 
・Attending Strategy Calls
・Assisting the Director of Client Success in onboarding + offboarding tasks when necessary
・Actively setting up our VIP ClickUp Setups for clients
・Updating of the client dashboard
・Updating & communicating with clients in general on the progress of the VIP ClickUp Setup
・Owning the internal client SOP creation and management process 
・Assisting the Director of Client Success in looking for more efficient ways to set up the client management ClickUp Space

🔨 Responsibilities

You can work effectively with guidelines and are a self-starter - Google is your BFF because you naturally take initiative.
Detail-oriented and efficient are words that describe you - you get joy out of finishing projects!

You LOVE self-improvement exercises [a huge part of Team SU is to constantly be improving as a person outside of work].
You can start out with 10-15 hours a week, but have room to grow as our business is steadily growing.
You are a team player who goes above and beyond to achieve a goal.
Words like community, systemization, and market research make you smile really big.
You enjoy talking with people, giving/getting directions and are able to do it with love + empathy… even if you’re having a horrible day.

You love working with a variety of people + find joy in bringing systemization to our clients.
You are ready to learn more about systems, developing community, working with a remote team, and ready to hit the ground running. [we do not expect you to know everything and have do have trainings that will guide you] - but you do need to have a LOVE for working hard + working with a team

BONUS: You have experience with Slack, ClickUp, Asana, Kajabi, and Google suite! This is a plus, but not required. Team SU is more about work ethic & the willingness to grow with us versus direct experience!

Does this Sound like you?!

▸ We are a totally remote team, so you can work on your own terms from ANYWHERE.
▸ We love learning new things + workshops are always available to attend!
▸ Unlimited time-off! We work hard as a team + encourage you to take time off for yourself.

▸ This is a part-time contractor 1099 job. 
▸ Hours will start at 10-15/week.
▸ Both pay and hours will increase as you’re able to handle more responsibilities. 

✨ Perks of the Job:

😉 Boring 'ole admin notes:

Apply Today!

Apply Here!